Privacy Policy

Effective Date: January 2025

Javah’s Holistic Health (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, book appointments, purchase products, or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information:

• Name, email address, phone number, billing/shipping address, and payment information when you make purchases or book appointments.

• Health-Related Information: Information you share during consultations or assessments (e.g., intake forms, wellness goals, health history).

This information is collected for educational, holistic, and wellness support purposes only and is not used to diagnose, treat, or cure medical conditions.

Such information is not considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA), as Javah’s Holistic Health does not operate as a HIPAA-covered entity. 

Website & Technical Data: IP address, browser type, device information, and pages visited, collected automatically through cookies and analytics tools, and similar technologies.

Additional disclosures regarding the scope of services and client consent are provided through our Intake & Consent Forms, which clients are required to review and accept prior to receiving services.

2. How We Use Your Information

• We use your information to:
  Provide, schedule, and manage holistic health services.
• Process orders, payments, and shipments.
• Communicate with you about appointments, packages, and updates.
• Send you educational content, newsletters, and promotions (you can unsubscribe anytime).
• Improve our services, website experience, and customer support.
• Maintain legal and regulatory compliance.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data only with:

• Service Providers: Trusted third-party vendors that help us operate our business (e.g., payment processors, booking systems).
• Legal Requirements: If required by law or to protect our legal rights, safety, or property.

4. Cookies & Analytics

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and support functionality. You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

5. Data Security & Retention

We take reasonable, industry-standard measures to safeguard your information. Access to personal data is limited to authorized personnel only.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Please note that no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Choices

You have the right to:

• Request access, correction, or deletion of your personal information.
• Opt out of promotional emails by clicking “unsubscribe.”
• Disable cookies in your browser (note: this may affect website functionality).
  

7. Non-Medical & Non-HIPAA Services Clarification

Javah’s Holistic Health provides educational, holistic, and wellness-based services. We do not provide medical diagnosis, treatment, or healthcare services and do not bill insurance.

Information collected through intake forms, consultations, assessments, email communications, or reports (including educational wellness assessments such as RBTI) is used solely for wellness education and client support purposes.

Javah’s Holistic Health is not a HIPAA-covered entity, and information collected is not governed by the Health Insurance Portability and Accountability Act (HIPAA).

Clients are encouraged to consult licensed healthcare providers regarding medical conditions, medications, or treatment decisions.

8. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

📧 Email: info@javahsholistichealth.com
🌐 Website: https://javahsholistichealth.com